Live Chat

C&IT Help Desk chat support is available by using the widget below during regular business hours.

To start the chat session, type your question in the lower section of the box below and press Enter or Return on your keyboard. We will then be with you shortly. If the status box shows Away or Busy, we will return soon.

For security reasons, passwords cannot be reset via chat or email. Click below for the automatic password reset tool.

You may also call the C&IT Help Desk at 313-577-4357 during regular business hours for a password reset.


If you are looking to reset your AccessID password, use the button below or go to

Reset Your Password