BLACKBOARD: Where do I get help with Blackboard?

Wayne State University provides Blackboard support and help for students, staff and faculty.


Students

Log in to Blackboard and click the Student Resources tab for information and resources, and to enroll in the Blackboard Basics for Students course. 

  • Email: helpdesk@wayne.edu 
    • Send an email with any questions, comments or suggestions to the C&IT Help Desk.
  • Chat: tech.wayne.edu/help/live
    • Live chat with a member of the C&IT Help Desk.
  • Phone: 313-577-4457
    • Talk directly with a member of the C&IT Help Desk.
  • Computing: tech.wayne.edu/helpdesk
    • This is a link to the C&IT Help Desk support page. This site contains information related to the various services, products and other information offered by C&IT. 

Faculty and staff

Log in to Blackboard and click Faculty Resources or Blackboard Videos for support information and training resources.  

  • Email: lmsadmin@wayne.edu
    • Send an email with any questions, comments or suggestions to the Blackboard Support Team. 
  • Phone: 313-577-9457
    • Talk directly with a member of the Blackboard Support Team.
  • Computing: tech.wayne.edu/kb/academic-services/blackboard
    • The Computing & Information Technology homepage contains information related to the various services, products and other information offered by C&IT.