What is email quarantine and how do I use it?
Email quarantine is a security feature that isolates potentially dangerous messages in a space separate from the main email inbox. The tool uses Microsoft Defender to protect users from phishing messages.
Emails in quarantine are available for user review, where they can either be requested for release (trusted and wanted messages) or blocked (unwanted or harmful).
- Emails marked for review are available in quarantine within four hours of being received.
- Users are notified via email when they have quarantined messages to review.
security.microsoft.com/quarantine or by opening the waffle menu in Microsoft 365 and clicking the Defender Quarantine tile.
How to mark a quarantined email as safe
You can mark senders as safe in the Outlook mobile app settings menu.
1. Go to connect.wayne.edu and login with your AccessID and password. Open Outlook.
2. Click the settings gear icon in the top right corner,
3. Click Mail and then click Junk Mail.
4. Under Safe senders and domains, click Add safe sender and enter the email address or domain you want to add.
5. Click Ok and then click Save.