[VoIP] What should I know about the transition to VoIP?Share & Print
Voice over Internet Protocol (VoIP) transition frequently asked questions.
Will I keep my phone number?
Your Wayne State University phone number will remain the same. The transition will be fully managed by C&IT and you should experience little to no disruption in service.â¨
Can I keep my current telephone handset?
C&IT will provide new upgraded handsets that are compatible with the VoIP system. Expect more features, better audio quality and a single line providing telephone and network access.
Will emergency phones and dorm phones be impacted?
No. Emergency phones and dorm phones will be unaffected by this upgrade.
When will I be upgraded to VoIP?
The VoIP transition was completed in August 2017.