[VoIP] How do I change the number of times my phone rings before going to voicemail?

Follow the steps below to customize how many times your VoIP phone rings before going to voicemail.

  1. Log in to the VoIP web portal at pub.hvs.att.com/Login/ with your AccessID email address (e.g., xy1234@wayne.edu) and your VoIP password.
  2. Click Messaging in the left-hand menu.

  3. Choose Greetings.

  4. Select your preferred number of rings in the No Answer Greeting section and then click OK. Your phone will now ring your selected number of times before going to voicemail.

Video demonstration

Watch a video demonstration at https://youtu.be/Gf3411d9fPs.


NOTE: Learn how to reset your VoIP online portal password at https://kb.wayne.edu/142336 .