How do I add a custom welcome or farewell message to a LISTSERV list?

Welcome and farewell files may be set up to send a personalized message when someone subscribes to or unsubscribes from a LISTERSERV list. Follow the steps below to create a welcome or farewell message.


  1. Go to
  2. Log in with your AccessID email address and password.
  3. Click Manage.

  4. Click List Management, then Customization and then Mail Templates.

  5. Select All Templates or a different template category from the dropdown menu and click Select.

  6. Under Select Template, use the dropdown menu to select the template you wish to edit and click Edit Template.

  7. Make your desired changes and click Update to save.