How do I add a delegate to manage my calls in Microsoft Teams?

With Microsoft Teams, you can appoint someone as your delegate, allowing them to accept and make calls on your behalf. By adding a delegate, you are essentially sharing your phone line with them, so they can see and share your calls.

To add a delegate in Microsoft Teams,

  1. Select Settings and more (ellipsis) next to your profile picture at the top of Teams and choose Settings.

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  2. Under General, click on Manage delegates.

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  3. Select the Your delegates tab and enter the name of the person you would like to add as a delegate in the search field.

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  4. Select the appropriate permissions you would like to give them, and then click Add.

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    Your delegate will then be notified about their new status.

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    5. Navigate to the Calls settings, select Forward my calls under Call answering rules and select My delegates from the drop-down menu.


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