What do Backup Services include?

Backup Services allow Co-Location Server Hosting administrators to backup server data and operating systems to C&IT's centralized and secure backup environment. 

In addition to onsite storage, the backup environment as a whole is duplicated off site to ensure the safety and continuity of your data. This service is available to all WSU units that run university-owned and managed servers that will be or are already currently hosted at the C&IT data center.



  • Installation of and setup assistance with NetBackup client utility.
  • Regular backup to the NetBackup environment.
  • Daily migration of NetBackup tapes to a third-party offsite storage facility (Iron Mountain).
  • Retrieval of requested backup tapes from onsite or offsite storage.

Process overview

  • A school, college or division (S/C/D) can contact C&IT to discuss the details of the Service level Agreement. Contact Patrick Thompson at 313-577-4725 or au3143@wayne.edu.
  • New customers must sign the Service Level Agreement.
  • C&IT submits IRB to S/C/D.
  • S/C/D schedules NetBackup agent installation.
  • S/C/D or C&IT installs the NetBackup agent.
  • S/C/D configures backup schedule.


Annual Pricing of Backups for Customer-Owned Hosted Storage:


  FY 2017 FY 2018 Reduction
First 100 GB - Gold (client license, on-site copy, off-site copy, 45 day retention) $335.00 $260.00 $75.00
Additional 100 GB - Gold $160.00 $85.00 $75.00
First 100 GB - Silver (client license, on-site copy, 45 day retention) $300.00 $205.00 $95.00
Additional 100 GB - Silver $125.00 $30.00 $95.00

NOTE: Please read the Terms of Service Agreement for Backup Services.