How do I activate a data jack?

If a data jack has not been in use or is newly installed, it may need to be activated. Data jack activation is a free service. Follow the steps below to submit an activation request.

1. Use this form in your web browser.

2. Complete the requested information.

3. Specify the data jack and port number:


  • The data jack's number will be the label on the box itself.
  • The port number will be the number printed or engraved next to each individual port.
  • If the data jack box does not have a number on the box itself, use the individual port numbers (shown above for newer data jacks).

4. Click Submit.