[VoIP] How do I set up and use my phone headset?

Follow the steps below to set up and use your Plantronics Encore Pro HW710 or HW720 headset. 

It is necessary to change the phone settings on your telephone instrument.  

  1. Connect Amplifier Cord to Headset Cord.  
  2. Connect Amplifier Cord to Headset Outlet on back of telephone.  
  3. Press the Gear Button on your phone. 
  4. Arrow right to Audio Mode.
  5. Press Select.
  6. Arrow down to Headset.
  7. Press Save.
  8. You will return to Audio Mode.
  9. Down arrow to Headset.
  10. Press Select
  11. Right arrow to Headset Mic Vol.  
  12. Press Save
  13. Press Select
  14. Arrow down to DHSG
  15. Right arrow to DHSG is ON.  
  16. Press Save
  17. Press Quit

Follow the steps below to set up and use your Plantronics CS540 cordless headset. 

It is necessary to change the settings on your telephone instrument. 

  1. Do not unplug handset from phone. 
  2. Plug headset into the accessory jack on back of phone. 
  3. Press the Gear Key
  4. Press the Right Arrow to Audio Mode
  5. Press Select
  6. Toggle to Headset/Speaker.  
  7. Press Save
  8. Arrow Down to Headset
  9. Press Select.
  10. Headset Mic Vol – Right arrow.  
  11. Press Down Arrow to Select Setting
  12. Press Left Arrow. 
  13. Arrow Down to DHSG
  14. Arrow Right.  
  15. Arrow Down to DHSG
  16. Save.

Learn more

Learn more about phone accessories at kb.wayne.edu/258915.