How do I schedule a telephone or circuit repair?

Telephone or circuit repairs are available for all schools, colleges and departments through the Telecommunications department.


Most Wayne State University telephone and/or circuit repairs are free of charge, but a fee will be applied if a circuit repair technician is dispatched.


To schedule a telephone or circuit repair, call the C&IT Help Desk at 313-577-4357 and have the following information ready to expedite the process:

  • Telephone number of the problem line and the type of telephone. If the line is a special circuit the circuit ID Number is required for reporting.
  • Building and room number.
  • Name and telephone number of the employee the repair technician should contact.
  • A brief description of the malfunction (be as specific as possible).
  • Please specify if and when the problem has been previously reported.