How do I add, change or cancel my telephone service?
Share & PrintService Requests for both Voice (telephone) and Data (network access) are submitted using a Telephone Service Request (TSR) Form. Some requests require approval from a dean or division head. Work is typically completed within five business days.
Find your service in one of the two categories below.
Approval required
The following requests require approval from a dean or division head. Follow the instructions below to request these services.
New phone equipment, phone line, or jack | |
Upgrade/downgrade phone equipment or line | |
Relocate to a new office or building | |
Change account number for telephone billing |
For these services to be processed, you must:
- Complete the appropriate form above, select **Continue** , then print the TSR form from the resulting web page
- Obtain the Dean/Division Head signature
- Scan the signed form and email it as a PDF attachment to tsr@wayne.edu
- Signed School of Medicine forms must be emailed to [financeapprovals@med.wayne.edu](mailto:financeapprovals@med.wayne.edu) for approval before sending to C&IT.
Approval not required
The following requests may be submitted online instantly by any eligible employee.
Request dedicated 800 conference service | |
Activate an existing data/network jack | |
Disconnect phone line | |
Add or change recipient information for phone bill | |
Add or delete phone features (ex. caller ID) | |
Request quote for planned construction | |
Add or delete a mailbox, reset PIN |
More info
Contact the C&IT Help Desk for assistance.