How do I add, change or cancel my telephone service?Share & Print
Service Requests for both Voice (telephone) and Data (network access) are submitted using a Telephone Service Request (TSR) Form. Some requests require approval from a dean or division head. Work is typically completed within five business days.
Find your service in one of the two categories below.
The following requests require approval from a dean or division head. Follow the instructions below to request these services.
|Add Service||New phone equipment, phone line, or jack|
|Change Service||Upgrade/downgrade phone equipment or line|
|Move Service||Relocate to a new office or building|
|Account Number Change||Change account number for telephone billing|
For these services to be processed, you must:
- Complete the appropriate form above, select Continue, then print the TSR form from the resulting web page
- Obtain the Dean/Division Head signature
- Scan the signed form and email it as a PDF attachment to firstname.lastname@example.org
- Signed School of Medicine forms must be emailed to email@example.com for approval before sending to C&IT.
Approval not required
The following requests may be submitted online instantly by any eligible employee.
|Conferencing||Request dedicated 800 conference service|
|Data Activation||Activate an existing data/network jack|
|Delete a Service||Disconnect phone line|
|Online Phone Bill Access||Add or change recipient information for phone bill|
|Phone Feature Change||Add or delete phone features (ex. caller ID)|
|Project Initiation/Cost Estimate||Request quote for planned construction|
|Voicemail Service||Add or delete a mailbox, reset PIN|
Contact the C&IT Help Desk for assistance.