Setting up and changing voicemail greetings

Follow the steps below to change your greeting from within the university system:

  1. Access your mailbox (dial *86 or dial your number and press * when voicemail answers).
  2. Enter your current passcode using the keypad on your phone.
  • To change your mailbox Busy greeting, press 2.
  • To change your mailbox No Answer greeting, press 3.
  • To change your mailbox Extended Away greeting, press 4.
  • Start recording at the tone and press # when complete.

To change your Extended Away Greeting while out of the office, please follow the procedure below:

  1. Dial the voicemail system 313-577-4747.
  2. Enter your 5-digit extension.
  3. Enter your passcode and press #.
  4. To access your voicemail box, press 1.
  5. To change your Extended Away greeting, press 4.
  6. To activate an extended away greeting, press 1.
  7. To record a new greeting, press 3.