What should I do if I get an error message when uploading files to OneDrive?

You may receive one of a few error messages when attempting to upload files to OneDrive for Business in Office 365 (Wayne Connect). These errors include:

• OneDrive can't upload this file
• A file with this name already exists
• Sorry, OneDrive can't upload folders or empty files
• This file is too big
• OneDrive can't upload this file to this location
• This file contains restricted characters: **/ \ < > : * " ? |**
• OneDrive can't find this file
• OneDrive can't access this file

Learn more about these errors and how to implement solutions at support.office.com.

OneDrive desktop client

As a workaround, you may download the free OneDrive for Business desktop application. Learn how to install the OneDrive client for both macOS and PC at kb.wayne.edu/154658.

More information

Learn more about syncing and uploading files with OneDrive from Microsoft Support:

• Restrictions and limitations when you sync files and folders
• Invalid file names and file types in OneDrive, OneDrive for Business, and SharePoint