What should I do if I get an error message when uploading files to OneDrive?

You may receive one of a few error messages when attempting to upload files to OneDrive for Business in Office 365 (Wayne Connect). These errors include:


  • OneDrive can't upload this file
  • A file with this name already exists
  • Sorry, OneDrive can't upload folders or empty files
  • This file is too big
  • OneDrive can't upload this file to this location
  • This file contains restricted characters: **/ \ < > : * " ? |**
  • OneDrive can't find this file
  • OneDrive can't access this file


Learn more about these errors and how to implement solutions at support.office.com.


OneDrive desktop client


As a workaround, you may download the free OneDrive for Business desktop application. Learn how to install the OneDrive client for both macOS and PC at kb.wayne.edu/154658.


More information


Learn more about syncing and uploading files with OneDrive from Microsoft Support: