How do I install Clearspan Communicator on my computer?

Clearspan Communicator allows you to make and receive phone calls from your office line while you are working remotely, hiding your personal phone number from customers or clients. Follow the steps below to install and setup the app on your desktop or laptop.

1. Submit a request form for a Clearspan license from our voice services team.

2. Once you have received confirmation from our telecommunications team, visit and select the installer for your device.

3. Open the download and enter the following credentials, then hit save.

  • Enterprise email: Your AccessID email address (Example:


4. In the next window, enter the following credentials, then hit login.


5. Once you have installed the program, view the Clearspan Communicator user guide to familiarize yourself with the settings and capabilities.