School of Medicine

School of Medicine IT support is located in Scott Hall 2206. For support in C&IT-supported buildings, contact the C&IT Help Desk with the following information.

  • Access to the computer so that a technician can try and troubleshoot the issue 
  • Computer IP address
  • The type of computer hardware and software (including version number) you are using
  • What you were trying to do when the problem occurred 
  • Symptoms of the problem and any error messages you received
  • What have you already done to try to resolve the problem

Create a ticket

Phone

313-577-4357
Monday-Friday
7:30 a.m.-8 p.m

Email

helpdesk@wayne.edu
Monday-Friday
7:30 a.m.-8 p.m.

In person and walk-in support

Student Center
Lower Level suite 005
Monday-Friday
8:30 a.m.-5 p.m.

Supported buildings

The following buildings are supported by C&IT.

Wayne State University

  • 60 W. Hancock 
  • 2727 Second Avenue (ResearchTech Park) 
  • iBio 
  • Elliman 
  • Lande 
  • Mazurek Education Commons 
  • Mid Med Lofts (Medical Lofts) 
  • Mott Center 
  • Scott Hall 
  • Tolan Park 
  • Woodward Gardens 
  • University Health Center (UHC): Suite 8C

Affiliate

  • Children's Hospital 
  • Harper Professional - Suites 824-825 (Pathology) 
  • Karmanos Cancer Institute: Hudson Webber (HWCRC) 
  • Kresge Eye Institute: Basement (Pathology 401) and OVAS Research (fourth floor) 
  • Rehabilitation Institute of MI: Floors 5 and 8 (Suite 840) 
  • Sinai Grace 4 Lourdes 
  • University Health Center (UHC): Suites 4B, 4J, 6G, 6F, 8D, 9A, 9D 
  • VA Medical Center 

Wayne Health

The following buildings are supported by the Wayne Health IT Helpdesk. Contact them at 313-448-9999 or whhelpdesk@med.wayne.edu Monday through Friday, 7 a.m.-5 p.m.

  • 400 Mack Adult Clinic, Pediatric Clinic 
  • Detroit Receiving Hospital 2V, 3S, 3V 
  • Harper Hospital Hudson Ste 3, 4, 5, 6 
  • Harper Hutzel 7 Brush 
  • Harper Professional 400, 721, 908, 917 
  • JVS STD Clinic, TB Clinic 
  • Kresge Eye Institute 
  • Kresge Eye Southland 
  • Livonia Newburgh 
  • Monroe Dermatology 
  • Oakwood Medical Park Suite 300 
  • Southfield Suite 60, 111, 140, 145 
  • TechTown 205, 229 
  • Tolan Park - 1st FL Clinic, 3rd Floor, 4th Floor Clinic 
  • Troy 2nd Floor Clinic 
  • University Health Center (UHC) 1D, 2E, 4A, 4H, 5A, 5C, 5E, 6C,7C, 8C