What is the C&IT Help Desk store return policy?

The C&IT Help Desk follows the below return policy.

Refunds are not available for software products that have already been issued a valid product key or access code. Physical products that have been opened are ineligible for refunds unless in the case of a manufacturer's defect. The customer is responsible for reviewing all product features, compatibility, eligibility requirements and distribution methods prior to purchase. All sales are final.