Virtual Desktop Infrastructure

• VMware Horizon client: How do I access my flash drive and/or shared folder(s) in my Linux VM?

  Follow the steps below to access your flash drive or shared folders in Linux VM with the VMware Horizon client. NOTE: Access to local drives is ONLY possible from the VMware Horizon client, not the HTML access portal.Once logged into the VDI client (...

• How to upgrade the VMware Horizon desktop client

  Follow the steps below to upgrade the VMware Horizon desktop client.Method 1: Upgrade from the existing clientClick the options drop-down and select Software Updates.Follow the prompts to install the update. Once complete, you may have to restart you...

• How do I access Wayne State virtual desktop infrastructure (VDI)?

  Follow the steps below to access the VMware Horizon Client (recommended for full functionality). VDI requires Microsoft multi-factor authentication. Learn more about MFA at tech.wayne.edu/2fa.

• How do I reset my desktop in the VMware Horizon desktop client?

  There may be cases in which your virtual session experiences performance issues. When this occurs, C&IT recommends resetting your desktop. Please note that resetting your desktop will cause any unsaved data to be lost.Follow the steps below to re...

• What do I do if my mouse and keyboard do not work in vLAB? (macOS Ventura)

  Users may find that their keyboard and mouse do not function within vLAB while using macOS Ventura. Follow the steps below to enable Input Monitoring and resolve this issue.Close the VMware Horizon Client.Click the Apple icon in the top left corner t...