How do I use Remote Desktop Protocol to connect to my office computer from another location?Share & Print
Wayne State employees that use a university-owned Windows desktop computer can use Microsoft’s Remote Desktop Protocol (RDP) to do university business from an off-campus location. Your campus computer must be powered on to receive connections.
Review the RDP frequently asked questions at tech.wayne.edu/kb/security/wsu-virtual-private-network/500218.
Security precautions must be followed. Here is the checklist of items needed:
- Your local IT support team must approve RDP access for you, and provide the host name for your university-owned office computer.
- If you use a DeskTech-managed computer, fill out this request form.
- Your personally-owned computer needs to have
- Windows 10 or macOS 10
- Regular security updates and virus scans
- VPN software installed (requires Duo mobile app).
- RDP program installed
- Internet connection – wired preferred. Avoid public Wi-Fi if possible.
Set up your personally-owned computer (one-time)
- Set up the Duo Two-Factor Authentication app on your mobile phone. See https://tech.wayne.edu/kb/security/two-factor-authentication/204707.
- Install the GlobalProtect VPN software. See https://tech.wayne.edu/kb/security/wsu-virtual-private-network/500212.
- Find the RDP program on your personally-owned computer.
- Windows: type Remote Desktop Connection in the Search box on the Taskbar.
- macOS: download and install the Microsoft RDP v10 client from the App Store.
Use RDP to connect your personally-owned computer to your office desktop computer
- Connect to the GlobalProtect VPN. Keep your mobile phone handy to respond to the Duo prompt. Sometimes macOS may get stuck, if that happens see https://tech.wayne.edu/kb/security/wsu-virtual-private-network/500214
- Open the RDP program
- Windows: type Remote Desktop Connection in the search box on the taskbar
- macOS: launch the Microsoft RDP v10
- In the Computer box, enter the host name for your university-owned office computer provided by your local IT support team. Click Show options to save the connection for future use.
- You will be prompted to enter your username and password; use your AccessID and Academica password.
- If Remote Desktop Connection is trying to use your personal computer credentials click on More Choices, Select Use a different account, and enter your credentials using this format:
- Magic will happen and you will see your office desktop computer in an app window on your personally-owned computer!
- Microsoft has detailed information about using RDP for both Windows and macOS