Why does the CCTS support form not work in my browser?

The Campus and Classroom Technology Services (CCTS) support form does not work in Internet Explorer 10 Compatibility View. CCTS managed computers have Compatibility View turned off by default. If Compatibility View is off (gray icon, not blue) and you are still having issues with the form, please contact the C&IT Help Desk for assistance.

The form is located at helpdesk forms.