C&IT Help Desk


The C&IT Help Desk offers IT support for Wayne State students, faculty, staff, and guests, including first-contact resolution and speedy escalation to IT professionals when appropriate. Services include computer and mobile device diagnostics and repairs, free and discounted software, and more. The Help Desk observes all university holidays and closures. 

Password Reset


Monday-Friday, 7:30 a.m. - 8 p.m.


Monday-Friday, 7:30 a.m. - 8 p.m.


Student Center
Lower Level suite 005

Monday-Friday, 8:30 a.m. - 5 p.m.


The C&IT Help Desk offers a wide variety of services and products to meet all your technology needs. Please refer to our price sheet for starting prices.

  • Wayne State IT systems and services support: Call, email, or drop by for free assistance with Wayne Connect email, Canvas, Academica, or any Wayne State system.
  • Store: Ethernet cords, flash drives, charging cables, and more are for sale at the Help Desk. 
  • Computer and device repairs: Get one-on-one support for your smartphone, tablet, or computer including complimentary Wi-Fi setup.
  • Software: Wayne State offers a selection of free and discounted software for students, faculty, and staff.