Services and repairs
The C&IT Help Desk offers walk-in computer diagnostic and repair services for student, faculty, and staff personal devices (employees can contact their local tech for support with university-owned devices).
- Free diagnostic and select repair services (approximately 20-minutes max)
- Virus removal
- Connection to Wayne State internet networks
If issues cannot be resolved with free services, discounted paid services are available (3-5 business days).
Visa, MasterCard, Apple Pay, Google Wallet (Android), and OneCard payments accepted.
Service price list
Prices are subject to change; Please contact the Help Desk for current information.
| Service | Price |
|---|---|
| Walk-in support and diagnostics Includes personal device Wi-Fi connectivity, network connection help, general-purpose application support, wireless printing on campus, quick operating system questions, security of your computer and personal information, etc. | Free |
| Security tune-up (OS reinstallation) | $70.00 |
| Hardware upgrades and installation (memory, hard drive, etc.) | $20.00 each |
| Data backup | Starting at $30.00 |
| Software installation | Starting at $10.00 |
Support requirements
Service availability may be limited based on device.
| Manufacturer | Operating system | Minimum requirements |
|---|---|---|
| Windows |
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| Apple |
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