RESOLVED: Wednesday August 7 @ 6:00 p.m.

All essential OneCard services are now operational. Only the parking intercoms remain out of service.

UPDATE: Wednesday August 7 @ 8:30 a.m.

OneCard Cash Deposit Machines are now operational. We continue to work on:

• Parking Structure 6 (including parking intercoms)
• Campus vending machines
• Some door access readers, including student housing buildings
• Purchases at off-campus dining and retail vendors

UPDATE: Tuesday August 6 @ 6:00 p.m.

Meal plans, on-campus food and retail purchases, Parking Structures 2 and 4, Parking Lot 75, and student print services are back in service.  We continue to work on:

• Parking Structure 6 (including parking intercoms)
• Campus vending machines
• Some door access readers, including student housing buildings
• Deposits using a OneCard Cash Deposit Machine
• Purchases at off-campus dining and retail vendors

POSTED: Tuesday August 6 @  11:45 a.m.

We have received multiple reports of difficulties with OneCard transactions across campus, including:

• Some parking lots and structures (including parking intercoms)
• Campus vending machines
• Some door access readers, including student housing buildings
• Student print service readers
• Deposits using a OneCard Cash Deposit Machine
• Purchases at off-campus dining and retail vendors

Reports began Sunday, Aug. 4, and we are working to resolve this as quickly as possible. 

For support with this or any other Wayne State system or service, please contact the C&IT Help Desk at 313-577-4357 or helpdesk@wayne.edu. Find FAQs at tech.wayne.edu/kb and follow us on Twitter @WayneStateCIT for instant updates.