Cable TV

  • Why are my TV channels different than they used to be?

    Wayne State University upgraded television service in residence halls and apartments to Xfinity on August 1, 2017. This upgrade provided an expanded channel lineup and more HD content. Residents will need to reprogram their TVs to take advantage of t...

  • What TV channels can I get?

    Your channel selection varies depending on whether you are using traditional Xfinity cable (using a coaxial cable plugged into the wall and a traditional television) or the Xfinity on Campus streaming service (using a computer, phone, Smart TV or oth...

Wired & Wireless Networks

  • How do I connect to WSU-SECURE with a computer running Chrome OS?

    The WSU-SECURE network may be configured on macOS. Learn how to connect to the network on the C&IT Knowledge Base.

  • How do I connect to WSU-SECURE on an Android device?

    The WSU-SECURE network is compatible with most Android devices. Learn how to connect to the network on the C&IT Knowledge Base.

  • How do I delete the WSU network from my Android device?

    Once you have completed the setup of WSU-SECURE, it is encouraged that you delete other Wayne State University networks from your device to ensure that it always chooses the faster and safer WSU-SECURE. Follow the steps below to delete a WSU network ...

  • How do I connect to WSU-SECURE on my iOS 8 device?

    Learn how to connect to the WSU-SECURE Wi-Fi network at kb.wayne.edu/113550.

  • How do I delete the WSU network from my iOS device?

    Once you have completed the setup of WSU-SECURE, it is encouraged that you delete the other Wayne State University networks from your device to ensure it always chooses the faster and safer WSU-SECURE. Follow the steps below to remove other WSU netwo...

  • Does Wayne State offer Wi-Fi outdoors?

    Wayne State University only offers Wi-Fi within buildings at this time. You may be able to connect to the indoor hotspots when you are outside, but C&IT does not guarantee or support a reliable signal.

  • How do I connect to WSU-SECURE wireless?

    WSU-SECURE is available for most modern phones, tablets and computers. This includes devices running modern versions of Windows, Mac OS X, iOS and Android. You can log in to the network with your Wayne State University AccessID and password — j...

  • What is my MAC address?

    A MAC address is a series of letters and numbers unique to every internet capable device. This address allows a network to recognize a device. Essentially, it is your device's name and address when connecting to networks. MAC addresses may be plac...

  • How do I set up a wired internet connection in a WSU office?

    Most buildings on Wayne State University's main, medical and health sciences campuses are connected to WSU's data communications network and are wired for an Ethernet connection. The same is true for the Oakland Center and the Macomb Center. With...

  • How do I connect to WSU-PUBLIC?

    WSU-PUBLIC is a guest Wi-Fi network that is available across campus for Wayne State University visitors. Follow the steps below to connect to WSU-PUBLIC. In the wireless internet options of your computer or mobile device, select SSID (network name...

  • How do I connect to WSU-SECURE after updating my password?

    You may connect to WSU-SECURE as normal after changing your AccessID password. Learn how to initially connect to WSU-SECURE on the C&IT Knowledge Base.

  • Where are the wireless access points on campus?

    Wireless access is available inside most buildings on main campus and in the Macomb and Oakland centers. Refer to the directory below. Building 802.11a/b/g/n 802.11b/g Notes 77 W. Canfield Yes — 5057 ...

  • What restrictions are placed on the use of the WSU-PUBLIC network?

    The WSU-PUBLIC wireless network is subject to certain restrictions. The primary uses of this network are web browsing, email and connection to a VPN. A full list of permitted outbound traffic is located below. No unsolicited inbound traffic is permit...

  • Where is WSU-PUBLIC available?

    WSU-PUBLIC is a Wi-Fi network designed for Wayne State University guests and visitors. WSU-PUBLIC is available anywhere Wi-Fi is available on WSU campus and does not require login credentials to access. More information Learn how to connect...

  • How do I run a Speed Test on my computer or device?

    There are many internet speed test applications available to check your bandwidth. These tests allow you to check your upload and download speeds, and they help identify issues with your network connection. Use any of the resources below to run a spe...

  • What should I do if I cannot connect to the Wi-Fi?

    Wayne State University offers wireless internet connectivity inside most buildings on main campus. Access is also available at the Oakland Center and the Macomb Education Center. For your security, it is recommended that all wireless users use the WS...

  • How should I configure WSU-SECURE on a shared laptop?

    When you configure WSU-SECURE, the wizard will store an encrypted version of you AccessID and password on the local hard drive. Your credentials are not at risk, but if someone else uses your computer, they will connect under your name. You are respo...

  • Where can I find a wired internet connection?

    Wired internet access is widely available across campus and extension centers, including all dorms and apartments, Barnes & Noble Bookstore, and the Ghafari Hall Starbucks. Key features Fastest, most secure and most reliable network access....

  • What is Eduroam and how do I use it?

    Eduroam is a global wireless network access service that allows members of participating institutions to connect to wireless networks at universities, research labs, libraries and schools worldwide. Using Eduroam, Wayne State University faculty, ...

  • How do I connect to the internet in Wayne State residence halls and apartments?

    Follow the steps below to connect to the internet in Wayne State University housing. Please remember that access to the WSU networks is subject to the Acceptable Use of IT Resources policy. Wireless Please refer to the C&IT Knowledge Base: W...

  • How do I get more Ethernet ports without a router?

    An Ethernet switch may be used to access multiple Ethernet ports. C&IT does not recommend any particular Ethernet switch, but there are many affordable commercial options. Note: Ethernet switches are not routers. Using a router with the WSU H...

  • How do I setup my computer to connect to the internet in Wayne State housing?

    There is no prior setup needed to connect your devices to the internet using available Wayne State University networks, both across campus and in WSU housing. Choose the most appropriate network for your device and connect with the prompted instructi...

  • How do I connect my gaming device or smart TV to the internet?

    If your gaming device, smart TV or other internet capable device is not compatible with the WSU-SECURE wireless network, you may fill out a device exception request. Once you submit your device description and MAC address, C&IT will add it t...

  • What is a Domain Name Service Request and how do I make one?

    C&IT's Network Engineering & Security department provides Domain Name Services (DNS) to the Wayne State University campus. DNS allows online resources to be accessed via commonly used names, such as www.wayne.edu. Assignment of static IP a...

  • When should I use WSU-SECURE wireless?

    WSU-SECURE should be used whenever accessible on any Wayne State University campus. To guarantee you are always connected to WSU-Secure, delete any other WSU networks (including WSU-Public) from your device. WSU-Secure is compatible with nearly all c...

  • How do I set up my own wireless router within the Chatsworth Residence Hall?

    When installed and operated properly, Wayne State University students may have their own wireless router or wireless printer in Chatsworth Apartments. These devices are only allowed provided they do not interfere with the WSU networks or otherwise vi...

  • What wireless network should I use for my device?

    C&IT recommends using WSU-SECURE whenever accessible, including on mobile devices. The secure network is the safest, most simple and widely available network. Learn how to set up your device with WSU-SECURE on the C&IT Knowledge Base. If ...

  • How do I activate a data jack /Ethernet port?

    If a data jack has not been in use or is newly installed, it may need to be activated. Follow the steps below to submit an activation request. Use the Tech Solutions form in your web browser. Complete the requested information. Specify the data ...

  • What operating systems are supported by WSU-SECURE?

    The WSU-SECURE network is compatible with: Windows 10 Windows 8 and 8.1 Windows Vista/Windows 7 Mac OS X (MacBooks) iOS (iPhones and iPads) Android Chrome OS (Chromebooks) Learn more about WSU-SECURE on the C&IT Knowledge Base.

  • How many data ports are in my WSU residence hall?

    Wayne State University residence halls are equipped with data ports. Refer to the list below for the number of data ports in your building. Ghafari, Atchison and Towers Residential Suites One port per common room. One port per bedroom. Un...