Backbone Network

  • How do I run a speed test on my computer or device?

    There are many internet speed test applications available to check your bandwidth. These tests allow you to check your upload and download speeds, and they help identify issues with your network connection. Use any of the resources below to run a spe...

Cable TV

  • Who can use Xfinity on Campus cable streaming at WSU?

    Xfinity on Campus is a streaming television service available at no additional cost to residents of select Wayne State Housing buildings. This service allows residents to stream live TV, record programs and watch on demand content from many channels ...

  • How do I use my Comcast Xfinity on Campus credentials to log in to TV Everywhere apps?

    Wayne State University student residents may use their Xfinity login credentials to access select TV Everywhere apps like HBO Go, ESPN and more. Find a full list of available apps at xfinity.com/support/cable-tv/online-tv-through-partner-sites/. ...

  • Xfinity cable TV in WSU housing

    Xfinity TV is a traditional cable service available to residents in Atchison Hall, Ghafari Hall, Towers Residential Suites, DeRoy Apartments, Chatsworth Apartments and University Towers Apartments. This service is included at no additional cost for r...

  • How do I setup my television set for Xfinity TV?

    Xfinity TV is the traditional cable TV offering available in some Wayne State Housing facilities. Get started by plugging a compatible TV in to the cable jack in the wall and performing a channel scan. How to scan for channels The channel scan f...

  • What TV channels are available for residents of Wayne State Housing?

    Channel selection varies depending on whether you are using Xfinity TV (using a coaxial cable plugged into the wall and a traditional television) or the Xfinity on Campus streaming service (using a computer, phone, smart TV or other streaming device)...

  • What kind of television do I need to use with Xfinity TV?

    NOTE: Some TV brands may not work with Xfinity TV, including Apex, Dynex, Element, Haier, Insignia, Seiki, Sylvania, Vizio and Westinghouse. Read below for more information. The Wayne State University digital cable system requires a television, D...

Wired & Wireless Networks

  • How do I connect my gaming or smart device to the internet?

    If your gaming device, smart TV or other internet capable device cannot connect to WSU-SECURE, you will need to register your device to connect to WSU-LIMITED, our private network for these devices. This network is unencrypted and NOT intended for us...

  • Accepting security certificates for WSU-SECURE

    You may be prompted to accept a security certificate on your device the first time you connect to WSU-SECURE in an upgraded building. This is most common on Apple devices. Learn more about Wi-Fi upgrades at tech.wayne.edu/wifiupgrade. Read on for scr...

  • How to connect to WSU-SECURE wireless

    WSU-SECURE is available for most modern phones, tablets and computers. This includes devices running modern versions of Windows, Mac OS X, iOS and Android. You can log in to the network with your Wayne State University AccessID and password — j...

  • What should I do if I cannot connect to the Wi-Fi?

    Wayne State University offers wireless internet connectivity inside most buildings on main campus. Access is also available at the Macomb Education Center. As noted in the C&IT Wireless Access Point Use Policy, wireless access points installed by...

  • How do I set up a wired internet connection in a WSU office?

    Most buildings on Wayne State University's main, medical and health sciences campuses are connected to WSU's data communications network and are wired for an Ethernet connection. The same is true for the Macomb Center. With an Ethernet connection...

  • How do I connect to WSU-PUBLIC?

    WSU-PUBLIC is a guest Wi-Fi network that is available across campus for Wayne State University visitors. Follow the steps below to connect to WSU-PUBLIC. In the wireless internet options of your computer or mobile device, select SSID (network name...

  • How do I connect to WSU-SECURE after updating my password?

    You may connect to WSU-SECURE as normal after changing your AccessID password. Learn how to initially connect to WSU-SECURE on the C&IT Knowledge Base. NOTE: You may have to log in to Academica and log back out to trigger the password update.

  • What restrictions are placed on the use of the WSU-PUBLIC network?

    The WSU-PUBLIC wireless network is subject to certain restrictions. The primary uses of this network are web browsing, email and connection to a VPN. A full list of permitted outbound traffic is located below. No unsolicited inbound traffic is permit...

  • Where is WSU-PUBLIC available?

    WSU-PUBLIC is a Wi-Fi network designed for Wayne State University guests and visitors. WSU-PUBLIC is available anywhere Wi-Fi is available on WSU campus and does not require login credentials to access. More information Learn how to connect...

  • How should I configure WSU-SECURE on a shared laptop?

    When you configure WSU-SECURE, the wizard will store an encrypted version of you AccessID and password on the local hard drive. Your credentials are not at risk, but if someone else uses your computer, they will connect under your name. You are respo...

  • What is Eduroam and how do I use it?

    Eduroam is a global wireless network access service that allows members of participating institutions to connect to wireless networks at universities, research labs, libraries and schools worldwide. Using eduroam, Wayne State University faculty, ...

  • How do I connect to the wired internet in Wayne State residence halls and apartments?

    Follow the steps below to connect to the internet in Wayne State University housing. Please remember that access to the WSU networks is subject to the Acceptable Use of IT Resources policy. Ethernet Ghafari and Atchison Halls, The Towers Residen...

  • How do I get more Ethernet ports without a router?

    An Ethernet switch may be used to access multiple Ethernet ports. C&IT does not recommend any particular Ethernet switch, but there are many affordable commercial options. Ports are available for purchase at the C&IT Help Desk. Note: Ethe...

  • What is a Domain Name Service Request and how do I make one?

    C&IT's Network Engineering & Security department provides Domain Name Services (DNS) to the Wayne State University campus. DNS allows online resources to be accessed via commonly used names, such as www.wayne.edu. Assignment of static IP a...

  • How do I set up my own wireless router within the Chatsworth Apartments?

    When installed and operated properly, Wayne State University students may have their own wireless router or wireless printer in Chatsworth Apartments. These devices are only allowed provided they do not interfere with the WSU networks or otherwise vi...

  • What wireless network should I use for my device?

    C&IT recommends using WSU-SECURE whenever accessible, including on mobile devices. The secure network is the safest, most simple and widely available network. Learn how to set up your device with WSU-SECURE on the C&IT Knowledge Base. If ...

  • How do I activate a data jack /Ethernet port?

    If a data jack has not been in use or is newly installed, it may need to be activated. Follow the steps below to submit an activation request. Use the Tech Solutions form in your web browser. Complete the requested information. Specify the data ...

  • How many data ports are in my WSU residence hall?

    Wayne State University residence halls are equipped with data ports. Refer to the list below for the number of data ports in your building. Ghafari, Atchison and Towers Residential Suites One port per common room. One port per bedroom. Un...

  • Does Wayne State offer Wi-Fi outdoors?

    Wayne State University only offers Wi-Fi within buildings at this time. You may be able to connect to the indoor hotspots when you are outside, but C&IT does not guarantee or support a reliable signal. Outdoor wireless is expected to be avail...

  • What is my MAC address?

    A MAC address is a series of letters and numbers unique to every internet capable device. This address allows a network to recognize a device. Essentially, it is your device's name and address when connecting to networks. MAC addresses may be pla...