Wayne Connect

  • How do I access my inbox after logging in to Wayne Connect?

    Wayne Connect - powered by Microsoft is Wayne State University's email, calendar and collaboration tool. This tool, a branding of Microsoft Office online, offers multiple apps. Because of this, you will be taken to the Office 365 home page (not your ...

  • What should I do before and after my email consolidation?

    Find instructions on how to transfer your rules, folders, and more.

  • How do I set up my Wayne Connect email on my computer or device?

    Check out our step-by-step guides for iOS, Android, Mac, PC, and more!

  • How do I create a new calendar in Office 365?

    Wayne Connect powered by Microsoft includes calendaring. Follow the steps below to create a new Microsoft calendar. Log in to Wayne Connect at connect.wayne.edu with your AccessID and password. Click Calendar either in the Office 365 homepage ...

  • How can I find a person's Wayne State email address?

    Wayne Connect - Powered by Microsoft and the Wayne State University Online Directory work together. Fellow students, faculty and staff may search for full names, job titles and email addresses in the Online Directory. Follow the steps below to se...

  • How can I access Wayne Connect?

    Wayne Connect - Powered by Microsoft may be accessed multiple ways. Outlook Web Application: Fully-featured webmail and calendaring and the easiest method for most users. Microsoft Outlook desktop application: Only Outlook 2010 or Outlook 2013...

  • How do I set up my Wayne Connect email in Outlook 2013?

    Follow the steps below to set up a Wayne Connect - Powered by Microsoft account in Outlook 2013 on Windows. If Outlook on your desktop was previously configured Open your Control Panel and choose Mail. Use the search box in the upper-right if you...

  • How do I set up my Apple iPhone, iPod touch or iPad to synchronize to the new Wayne Connect using Microsoft Exchange ActiveSync?

    Instructions to setup your iOS device to sync email, contacts, and calendars.

  • How do I set up my Android device to synchronize to the New Wayne Connect using Microsoft Exchange ActiveSync?

    If you have an Android device running Android 2.1 or above (most devices made in 2010 or later), you may configure it to synchronize your Wayne Connect - Powered by Microsoft email, contacts and calendar using Microsoft Exchange ActiveSync. If you ex...

  • How do I recover deleted items or email in Wayne Connect in my web browser?

    Find full information on how to recover deleted email, calendar appointments, contacts, tasks and folders at support.office.com.

  • Can I access a simpler version of Wayne Connect?

    Wayne Connect - Powered by Microsoft is a fully-featured webmail client with additional support for calendars, contacts and even document sharing and editing. If you would prefer a simpler version or if you require a version that works with olde...

  • How do I create a rule to filter incoming email to a Wayne Connect account in my web browser?

    Find a full overview of filters and rules in Wayne Connect - Powered by Microsoft in your browser (the Outlook Web Application) on Microsoft's support page.

  • How do I create a signature for my outgoing Wayne Connect email in my web browser?

    Find a full overview of creating and formatting an email signature in Wayne Connect - Powered by Microsoft in your browser (the Outlook web application) at Support.Microsoft.com. Microsoft also offers information on how to create a signature in the O...

  • Where can I get help with Wayne Connect email?

    There are many ways to get support for Wayne Connect - Powered by Microsoft email. Read how-to's and articles on the C&IT Knowledge Base at tech.wayne.edu/kb/communication-collaboration/wayne-connect. Learn all about Microsoft's products (how...

  • How do I go directly to my email when I log in to Wayne Connect?

    When you log in to Wayne Connect - Powered by Microsoft you are given the option to open multiple programs. You may customize Wayne Connect so that you are immediately taken to a specific program upon login. Follow the steps below to set Wayne Connec...

  • How do I customize Wayne Connect?

    The Wayne Connect - Powered by Microsoft web app (connect.wayne.edu) has a wide variety of options to customize your inbox, email, calendars and more. The best resource to use to manage these options is support.office.com. This site is regularly upda...

  • How do I set up my Wayne Connect email on my Mac OS X computer?

    Mac users looking for a desktop mail client may choose between Apple Mail (which comes pre-installed on every Mac) or Outlook for Mac. Follow the steps below to set up your Wayne Connect account on your Mac. Apple Mail If you are using Apple M...

  • What are the known issues with Wayne Connect email?

    Wayne State University and Microsoft are working together to ensure Wayne Connect - Powered by Microsoft offers the best user experience, but there are a few known issues that users may encounter. When accessing Wayne Connect with a web browser, s...

  • How do I configure an unsupported email client?

    If you use an unsupported email program to read and send email, please use the information below to configure IMAP or POP with your email client for Wayne Connect - Powered by Microsoft. IMAP settings Incoming Mail (IMAP) Server: Server N...

  • How do I share my email or calendar with another user?

    Wayne Connect - Powered by Microsoft allows you to share any email folder (including your inbox) and/or your calendar with any other user. Follow the steps below to setup a share within Wayne Connect in your web browser, available at connect.wayne.ed...

  • How do I prevent my calendar availability from being shared by default?

    All Wayne Connect users can see the status of your calendar by default. This shows when you are available for a meeting, but does not show what your individual appointments are. If you wish to change this setting, you must use Microsoft Outlook f...

  • How do I create a distribution/contact list?

    A distribution list allows users to send emails to a predetermined list of recipients. Follow the steps below to create a distribution list in Wayne Connect - Powered by Microsoft. Log in to Wayne Connect with your AccessID and password at connect...

  • How do I add Wayne State shortcuts to my Wayne Connect interface?

    Wayne Connect - Powered by Microsoft allows you to utilize shortcuts to Academica, Account Management and more. Follow the instructions below to set up shortcuts in Wayne Connect. Log in to Wayne Connect with your AccessID and password at connect....

  • How do I search for emails in Wayne Connect?

    Wayne Connect - Powered by Microsoft includes powerful search tools that can be used to find a specific email in your inbox or other folders. Follow the steps below to perform a simple or advanced search. Simple search You may perform a simple s...

  • What is OneDrive for Business and how do I access it?

    OneDrive for Business allows users to create and share documents and instantly access them at any time and in any place. OneDrive is included in the Wayne Connect-Powered by Microsoft suite and features: One TB storage capacity. Sharing and colla...

  • How do I turn off conversation mode in my Wayne Connect inbox?

    Conversation Mode in Wayne Connect - Powered by Microsoft email automatically groups together an original message and any replies; messages within the same stream or with the same subject line are consolidated. While this feature is helpful, it can u...

  • How do I set a "reply-to" address for an email?

    Users of Outlook for Windows computers have the option to choose a custom reply-to address for an email. Follow the steps below to create a custom reply-to address. In the Outlook program on your computer (the desktop version, not web browser), ch...

  • How do I send and receive encrypted email messages at Wayne State?

    Wayne Connect - Powered by Microsoft email has the ability to send encrypted messages. Include #secure in your message's subject line and the system will automatically encrypt the message, sending all recipients an encrypted message. Follow the i...

  • What are the best ways to reduce junk mail?

    Wayne State University C&IT is always working with Microsoft to increase security and limit the amount of spam and phishing emails that reach your inbox in Wayne Connect – Powered by Microsoft.Read the tips below to reduce spam yourself. ...

  • What is Delve?

    The Delve App is Wayne Connect - Powered by Microsoft is a tool that allows users to find other Wayne State University students or employees and documents that have already been shared. To do this, Delve uses information from the WSU directory &m...

  • How do I change my outgoing email address on a new message?

    By default all users have the ability to send an email as any of their alias addresses in Wayne Connect - Powered by Microsoft. Follow the steps below to change the outgoing address in an email message. Click New to create a new message. Click t...

  • What should I do if I get an error message when uploading files to OneDrive?

    You may receive one of a few error messages when attempting to upload files to OneDrive for Business in Office 365 (Wayne Connect). These errors include: OneDrive can't upload this file A file with this name already exists Sorry, OneDrive can't ...

  • Why won't my OneNote file sync on my phone?

    There are a few reasons why OneNote files will not properly sync, but if you are experiencing issues syncing with the OneNote iOS or Android app, it is most likely due to a password change. When you update your AccessID password, the OneNote app may ...

  • How do I turn off email forwarding?

    Follow the steps below to turn off email forwarding to an external email address. Log in to Academica with your AccessID and password. Click the Settings icon. Click Account Management. Click Set or Change Mail Forwarding in the menu. Delete ...

  • How can I set my preferred Wayne State email address?

    Every person with Wayne State University email access has the option to use three different email addresses. WSU strongly recommends the use of either the firstname.lastname email address or a custom Email Name. Emails sent to any of the addresse...

  • How do I create and use a custom Email Name?

    Wayne State University allows users to create an email name, which is a custom email address that may be used as an alternate to your AccessID or firstname.lastname address. For example, if your AccessID is xy6789, your name is Jonathan Doe and you c...

  • How do I use my firstname.lastname email address?

    The firstname.lastname email address is a unique option that has been automatically assigned to each person at Wayne State University. It consists of your legal first name, a period and your legal last name (e.g., john.doe@wayne.edu). If more than on...

  • Can I forward my WSU email to an external email address?

    Wayne State University students and employees may choose to forward their Wayne Connect - Powered by Microsoft email to a different email provider, but it is understood that the choice is done at the user's own risk. In the past, forwarding Wayne Con...

  • How do I forward my WSU email to an external email address?

    Follow the steps below to forward your Wayne Connect email to an external email address. Log in to Academica and click Account Management in the Settings menu. This will open a new tab. In the Account Management window, click Set or Change Mail F...

  • How do I get help for a non-supported email program?

    The C&IT Help Desk supports Wayne Connect - Powered by Microsoft, Outlook and Apple Mail for use with Wayne State University's email system. The C&IT Help Desk recommends using the Wayne Connect web-based interface at connect.wayne.edu. If yo...

  • How do I set up my commercial email account to view WSU Wayne Connect email?

    Some email providers give users the ability to read their email from another account. Below are instructions for some common providers. If your provider is not listed below, please contact them if you'd like to view your Wayne Connect - Powered by Mi...

  • What are the settings to search the WSU Directory from my computer?

    Use the following settings to search the Wayne State University Directory from a desktop program (e.g., Address Book on the Mac, Outlook on Windows). Directory server: directory.wayne.edu Search base: dc=wayne,dc=edu Port: 389 Sample:

  • How can I create an HTML-formatted email in Wayne Connect - Powered by Microsoft?

    Follow the steps below to create an HTML-formatted email in Wayne Connect - Powered by Microsoft. Write and format your message in an HTML format. Use a WYSIWYG tool or your own html. Copy the finished message as it will be displayed (do not copy ...

  • What is my cell phone's email address?

    The following are email address formats for popular cell phone providers. AT&T: 10digitnumber@txt.att.netMetroPCS: 10digitnumber@mymetropcs.comSprint: 10digitphonenumber@messaging.sprintpcs.comT-Mobile: 10digitphonenumber@tmomail.netVerizon: ...

  • Can Wayne State students continue receiving their WSU email after they graduate?

    Graduating Wayne State University students may continue to receive email messages sent to their Wayne Connect email address (e.g., xy6789@wayne.edu). Graduates have three additional semesters of full access to WSU email before their account is deacti...

  • CALENDAR: How do I mark attendance as optional in a meeting invite?

    Wayne Connect offers calendaring which can be used to easily manage and schedule meetings with other users. Follow the steps below to mark attendance as optional in a calendar event invite. Create a new calendar event by clicking the arrow next to...

  • How do I use the Global Address List (GAL)?

    The Global Address List (GAL) includes the email addresses of all Wayne State University employees, faculty and staff with email access. Students may request to remove their information from public listings. Automatic address completion The autoc...

  • What training is available for Office 365?

    C&IT now offers training sessions for select Office 365 topics. Training sessions are open on a departmental basis; there are no individual or open sessions available at this time. Anyone may set up a training session for their department or grou...

Instant Messaging

  • What is the Skype for Business mobile app and how do I use it?

    Skype for Business is a free program that allows you to communicate with contacts via instant message or web conferencing. Skype for Business may be used as a web interface or desktop client, but is also available as a mobile app. The Skype for ...

  • How do I use Skype for Business on my PC?

    The Skype for Business desktop client is included with recent versions of Microsoft Office on all Wayne State provided and supported employee computers. Follow the steps below to access Skype for Business. Open the Start menu. Choose All Programs...

  • How do I use Skype for Business on my Mac?

    Microsoft offers a Skype for Business desktop client for macOS. Follow the steps below to download Skype for Business on a Mac. Go to microsoft.com/en-us/download/details.aspx?id=54108 and click Download. Open the download. Click Continue. Cl...

  • How do I use Skype for Business on the web?

    Skype for Business is a free program that allows you to communicate with contacts via instant message or web conferencing. The web browser interface is available as a part of the Office 365 suite in Wayne Connect. The Skype for Business web interf...

  • What is the Skype for Business desktop client and how do I use it?

    Skype for Business is a free program that allows you to communicate with contacts via instant message or web conferencing. The desktop client of Skype for Business is the most robust platform in terms of functionality and ergonomics. Available for...

  • What is Skype for Business and how do I use it?

    Skype for Business is a free program that allows you to communicate with contacts via instant message or web conferencing. You may install the program on your PC, Mac or mobile device by searching Skype for Business in your device's app store. You ma...

  • What is a Skype for Business meeting?

    Meetings in Skype for Business allow many participants to chat with text, voice and video simultaneously, as well as share presentations, applications or desktops. Files can also be attached in the session and shared with all participants. The presen...

  • How do I get a Skype for Business Dial-In conferencing license?

    Skype for Business users may initiate and participate in video or web conferencing for free, but to allow meeting attendees to use the Dial-In feature from a telephone, the meeting coordinator must purchase a license. Skype for Business dial-in c...

  • How do I schedule a Skype for Business meeting?

    How do schedule a Skype for Business meeting in a browser Follow the steps below to schedule a meeting using Skype for Business. Sign in to Wayne Connect in your browser at connect.wayne.edu. Open your calendar. Click the arrow next to New and ...

  • How do I join a Skype for Business meeting?

    Follow the steps below to join a conference call using Skype for Business. Go to the calendar event. Online: Click Join. You may either join via the Skype web client or the desktop client. Telephone: If you wish to join the meeting by phone,...

LISTSERV Discussion Lists

Mass Messaging Tools

  • How should I draft and send a bulk email?

    Bulk emails can be used to reach large audiences. Follow the steps below or watch the C&IT video tutorial to learn how to use the CMS Email Builder (note that you should receive approval for every message from your dean or vice president). Befo...

  • What is Broadcast Messaging and how do I use it?

    The Wayne State University Broadcast Messaging Service delivers campus safety alerts and other important messages to WSU students, faculty and staff via email or text message. There are two ways to access Broadcast: broadcast.wayne.edu Academica:...

  • Who manages a Group ID?

    The employee who requests a Group ID is responsible for the use and maintenance of the account. This employee is the only one who may request password changes or changes to contact information. If the employee leaves his/her position, that person sho...

  • How can a member of the Wayne State community contact a wide student audience across the university?

    In specific circumstances, you may contact a broad audience of Wayne State University students to distribute a message such as a survey, event invitation, information about a club, etc. To do this, please contact the Dean of Students Office (DOSO). ...

  • What collaboration and email sharing tools does Wayne State offer?

    Wayne State University C&IT offers a number of collaboration and email sharing tools compatible with Wayne Connect - Powered by Microsoft. Depending on your needs, you may be interested in one or more of these tools. These tools can be used concu...

  • Can I stop receiving all bulk mail from Wayne State?

    Wayne State University bulk email lists are automatically generated. Although it is discouraged, you may set up a filter in your Wayne Connect email if you wish to no longer see WSU emails. Before you set up a filter, please keep in mind: WSU ...

  • What is my potential audience with WSU Bulk Email?

    A Wayne State University school, college, division or department/unit that has a Group ID Account may send bulk messages to certain WSU Bulk Email Lists after first obtaining authorization from C&IT. If you want to use a Bulk Email List to wh...

  • When should I use Bulk Email?

    Appropriate content for a bulk email/eblast A Wayne State University Bulk Email message or an email blast is most appropriately used for communicating: Non-emergency messages related to WSU activities, programs or business. Time-sensitive WSU ...

  • How can I send a WSU Bulk Email/eblast using a Group ID Account?

    Consider using a Group ID Account (e.g. waynelawannouncements@wayne.edu) if you regularly send bulk emails to the same lists. A Group ID Account gives your office an identity to communicate your message in an official and professional manner. Onc...

  • How do I gain access to the Wayne State Broadcast Message Service?

    To apply for access to the Broadcast Messaging Service, please send a request email (including your role at Wayne State University) to Tom Duszynski at tduszyn@wayne.edu.

  • How do I sign up to receive text messages from Wayne State?

    The Wayne State Broadcast Messaging Service sends text messages for Emergency Campus Safety Alerts and for everyday updates like new grades, messages about student life and announcements from various WSU divisions. Sign up by visiting broadcast.w...

  • What numbers do Wayne State text messages come from?

    Wayne State University Broadcast Messaging sends text messages from four different numbers. The number depends on the nature of the message and the recipient. Emergency alerts are sent via Rave Mobile Safety. These messages are always from the Wa...

  • What are the Terms and Conditions for Wayne State Broadcast Messaging?

    The Wayne State University Broadcast Messaging Service delivers priority alerts and other significant messages to WSU students, faculty, and staff. This service is an opt-in communication method that allows our students, employees and faculty to stay...