Absence Calendar

• What is the WSU Absence Requests Calendar and how do I use it?

  Follow the steps below to access the WSU Absence Requests Calendar and put in a request. Go to go.wayne.edu/absence in your web browser. Select a request Reason by clicking the drop-down arrow and choosing the absence type. A summary of your availabl...

• Which type of absence should I use in the Absence Requests Calendar?

  Follow the steps below to view the types of requests in the WSU Absence Requests Calendar.Click the hamburger menu icon in the top left corner.Click Settings & Info.Select Types of Absences and click the arrow.Click the Information icon next to t...

• How do I check my existing requests in the WSU Absence Requests Calendar?

  Once a request has been submitted, its status can be checked along with the rest of your request history. Follow the steps below to check your existing requests in the WSU Absence Requests Calendar.Click the hamburger menu icon in the upper left-hand...

• How do I delete a request in the WSU Absence Requests Calendar?

  Follow the steps below to delete a request in the WSU Absence Requests Calendar.Click the hamburger menu icon in the upper left-hand corner.Click Requests.Click the request you wish to delete from the list. You will be shown request details.Click the...

• How do I approve or deny a request in the WSU Absence Requests Calendar?

  Follow the steps below to approve or deny a time-off request in the WSU Absence Requests Calendar. Only employees in management roles with employees who directly report to them can approve or deny requests.When one of your employees submits an absenc...

• How do I update my work schedule in the WSU Absence Requests Calendar?

  Follow the steps below to update your work schedule without going into Microsoft Outlook. This information applies to your Wayne State email calendar and determines the start and end times for your all-day absence requests.Click the hamburger menu ic...

• Where do I find organizational calendars in the WSU Absence Requests Calendar?

  Follow the steps below to find all of your organizational calendars in a single spot with the WSU Absence Requests Calendar.Click the hamburger menu icon in the upper left-hand corner.Click Calendars.

• How do I edit a request in the WSU Absence Requests Calendar?

  Unfortunately, submitted requests made in the WSU Absence Requests Calendar cannot be edited. You will need to delete the request and submit a new one. Learn how to delete a request at https://tech.wayne.edu/kb/communication-collaboration/absence-cal...

LISTSERV Discussion Lists

• How do I join a LISTSERV list?

  Follow the steps below to join a LISTSERV list. How to use the web interface method Go to the Archives Index page at lists.wayne.edu.Find the desired list in the index and click its name.If the list is not in the index, it is confidential. To access...

• When I try to send to a list, why does my list (LISTSERV) tell me I'm not subscribed?

  Changing your preferred email may prompt a warning tell you that you are not subscribed when you try to send an email to a LISTSERV list. If you change your preferred email, LISTSERV does not automatically update your subscription and depending on ho...

• How do I create a new list? How do I delete a list?

  How to create a list Follow the steps below to set up a new LISTSERV list. 1. Go to lists.wayne.edu . 2. Click Request a new list. 3. Fill out the online form. 4. Click the Submit Request button to finish. How to delete a list List owners may not...

• How do I leave a LISTSERV list?

  Follow the steps below to leave a LISTERV list. How to use the web interface method Go to the Archives Index page at lists.wayne.edu.Find the desired list in the index and click its name.If the list is not in the index, it is confidential. To access...

• How do I consolidate my LISTSERV emails into one message?

  LISTSERV subscribers may choose to consolidate all the messages from one list into one daily message. Follow the steps below to create a digest of all your LISTSERV messages. Go to lists.wayne.edu.Log in with your AccessID email address and password...

• Can I see who else is subscribed to a LISTSERV list?

  Only list owners are guaranteed to be able to view a full list of all subscribers. Depending on certain settings, list subscribers may or may not be able to view a list of all other subscribers. Follow the steps below to see a list of listserv subscr...

• How do I add a custom welcome or farewell message to a LISTSERV list?

  Welcome and farewell files may be set up to send a personalized message when someone subscribes to or unsubscribes from a LISTERSERV list. Follow the steps below to create a welcome or farewell message. Go to lists.wayne.edu. Log in with your Access...

• What LISTSERV lists are hosted at WSU?

  Browse all public lists hosted at LISTS.WAYNE.EDU at lsoft.com.

• How do I add subscribers in bulk to my LISTSERV?

  Follow the directions below to add subscribers in bulk to an existing LISTSERV. Please note that the list of subscribers that you wish to upload will need to be in either an Excel CSV file or a plain text file. Sign in to your LISTSERV account at lis...

• What should I know about the lists.wayne.edu LISTSERV host?

  Details Host name: LISTS.WAYNE.EDUOrganization: Wayne State UniversityVersion: 16.0 (current)Operating system: Linux 2.6.18-416.0.0.0.1.e15Hardware: 2.3GHz Xeon (3968M)Number of lists: 1,931 (total 1,884,348 subscribers). 1,767 of these lists are fo...

• How do I avoid spam on my LISTSERV lists?

  Learn how to avoid spam using LISTSERV at http://www.lsoft.com/news/techtipLSV-issue2-2006-us.asp.

• What list configuration techniques can I use to protect my LISTSERV lists from spam?

  Learn more about LISTSERV configuration techniques at lsoft.com.

• How do I add additional owners to my LISTSERV?

  Follow the steps below to add owners to a LISTSERV list.Sign in to your LISTSERV account at http://lists.wayne.edu/.Select the list that you wish to make changes to in the List Management Dashboard. After you have selected your list, click on the opt...

• Where can I find LISTSERV manuals and documentation?

  Find LISTSERV manuals and documentation at lsoft.com/resources/manuals.asp.

• How do I add senders to my LISTSERV?

  Follow the steps below to add senders to a LISTSERV list.Sign in to your LISTSERV account at http://lists.wayne.edu/.Select the list that you wish to make changes to in the List Management Dashboard.After you have selected your list, click on the opt...

• How do I request or create a new list?

  You may submit a request for a new LISTSERV list by filling out the form at lists.wayne.edu/list_request.html. NOTE: WSU LISTSERV mailing lists are for the use of Wayne State University employees and students only. Lists must be related to academic o...

Mass Messaging Tools

• Can I stop receiving all bulk mail from Wayne State?

  Wayne State University bulk email lists are automatically generated. Although it is discouraged, you may set up a filter in your Wayne Connect email if you wish to no longer see WSU emails. Before you set up a filter, please keep in mind: WSU uses e...

• What is my potential audience with WSU Bulk Email?

  A Wayne State University school, college, division or department/unit that has a Group ID Account may send bulk messages to certain WSU Bulk Email Lists after first obtaining authorization from C&IT. If you want to use a Bulk Email List to which ...

• When should I use Bulk Email?

  Appropriate content for a bulk email/eblastA Wayne State University Bulk Email message or an email blast is most appropriately used for communicating:Non-emergency messages related to WSU activities, programs or business.Time-sensitive WSU informatio...

• How can I send a WSU Bulk Email/eblast using a Group ID Account?

  Consider using a Group ID Account (e.g. waynelawannouncements@wayne.edu) if you regularly send bulk emails to the same lists. A Group ID Account gives your office an identity to communicate your message in an official and professional manner. Once se...

• What are Wayne State Alerts and what are the terms and conditions?

  Wayne State Alertsare email and text updates for both emergency and non-emergency campus messaging.Emergency messagingSent by Wayne State Police and Campus Safety via RAVE Mobile SafetyUsers may opt out of text messaging, but cannot opt out of email ...

• How do I send Wayne State Alerts?

  Wayne State Alerts are email and text messages sent for both emergency and non-emergency campus updates. Wayne State employees with appropriate roles and responsibilities can use the Wayne State Broadcast Messaging service to send non-emergency Way...

• How do I gain access to the Wayne State Broadcast Message?

  Wayne State employees can use Broadcast Messaging to distribute messaging relevant to their roles and responsibilities to the campus community. To apply for access to Broadcast Messaging, please send anemail to cit@wayne.eduincluding your role and de...

• How do I sign up to receive Wayne State Alerts text messages?

  Wayne State Alerts are open to students, faculty, staff, guests/affiliates, and external community members.Wayne State sends two kinds of Wayne State Alerts: emergency and non-emergency. Emergency messages are automatically sent to students, faculty...

• What numbers do Wayne State Alerts text messages come from?

  Wayne State Alerts text messages come from two different numbers depending on the nature of the message.Emergency messages are sent via RAVE Mobile Safety. These messages are always from Police and Campus Safety and will come from 77295.Non-emergency...

• How should I draft and send a bulk email?

  Bulk emails can be used to reach large audiences. Follow the steps below or watch the C&IT video tutorial to learn how to use the CMS Email Builder (note that you should receive approval for every message from your dean or vice president). Before...

• Who manages a Group ID?

  The employee who requests a Group ID is responsible for the use and maintenance of the account. This employee is the only one who may request password changes or changes to contact information. If the employee leaves his/her position, that person sho...

• How can a member of the Wayne State community contact a wide student audience across the university?

  In specific circumstances, you may contact a broad audience of Wayne State University students to distribute a message such as a survey, event invitation, information about a club, etc. To do this, please contact the Dean of Students Office (DOSO). A...

• What collaboration and email sharing tools does Wayne State offer?

  Wayne State University C&IT offers a number of collaboration and email sharing tools compatible with Wayne Connect. Depending on your needs, you may be interested in one or more of these tools. These tools can be used concurrently. LISTSERVConta...

Microsoft Bookings

• What is Microsoft Bookings and how do I use it?

  This article offers an overview of Microsoft Bookings, including its features, practical use cases and how to access Bookings.

Microsoft Teams

• How do I check my voicemail in Teams?

  To check your voicemail in Microsoft Teams, .Navigate to the Calls tab on the side menu

• How do I customize my voicemail settings in Microsoft Teams?

  There are many ways to customize your voicemail in Microsoft Teams. This article will guide you on how to customize your voicemail to meet your needs.

• How do I edit or remove a delegate in Microsoft Teams?

  To remove or edit permissions of a delegate, Select Settings and more (ellipsis) next to your profile picture at the top of Teams and choose Settings.

• How do I add a delegate to manage my calls in Microsoft Teams?

  With Microsoft Teams, you can appoint someone as your delegate, allowing them to accept and make calls on your behalf. By adding a delegate, you are essentially sharing your phone line with them, so they can see and share your calls.

• How do I set up call forwarding in Microsoft Teams?

  Call forwarding allows you to forward calls to another phone number or Teams member. To start forwarding your calls,

• How can I have phone calls simultaneously ring me and others in Microsoft Teams?

  In Microsoft Teams, you can have all incoming calls ring both you and another person (such as a delegate) simultaneously. To set up a simultaneous ring,

• How do I put a call on hold in Teams?

  To put a call on hold, Click the More actions (ellipsis) in the call window and select Hold. To resume your call, click Resume.

• How do I mute notifications during a meeting in Teams?

  There are several ways that you can mute notifications while you're attending a meeting in Teams: Enable Do-not Disturb

• How do I allow certain people to message me while my status is set to "do not disturb"? ?

  You will not receive notifications from anyone when your status is set to Do not disturb. However, if you wish to allow certain people to contact you while you are on do not disturb, you can give them Priority access.

• How do I get a Microsoft Teams Dial-In conferencing license?

  Microsoft Teams users may initiate and participate in video or web conferencing for free, but to allow meeting attendees to use the Dial-In feature from a telephone, the meeting coordinator must purchase a license.

• How do I stop receiving calls when I'm in a Teams meeting or during a phone call?

  In the past, users whose status was set to "busy" while in meetings or during a phone call would receive calls, potentially disrupting their workflow.

• What is Microsoft Teams Webinar and Town hall?

  Online webinars and town halls are becoming increasingly popular for hosting presentations, training sessions, and large-scale meetings. While Zoom is a well-known platform for these functions, Wayne State University does not currently offer Zoom web...

• Are my Skype for Business contacts available in Teams?

  During the Wayne State migration from Skype for Business to Microsoft Teams, any contacts saved in Skype and associated with your Wayne State email account will be transferred.

• Organization and department teams in Microsoft Teams

  Teams will be automatically created for existing Wayne State departments and organizations, and employees will be added to these teams based on their roles in Banner.

• What are channels in Microsoft Teams and how do I create them?

  Microsoft Teams allows you to create a variety of channels within your Team to keep your work content organized.

• How do I hide or show channels in Microsoft Teams?

  Some channels in Teams may be important enough that you want to see them first. Some channels may not be relevant to your workday, so you may wish to hide them, but return to them at your leisure.

• What is Microsoft Teams?

  This article contains links to Microsoft Teams support articles, such as creating teams, scheduling meetings, and uploading files.

• Hosting a conference call meeting with Audio Conferencing for Microsoft Teams

  The Audio Conferencing feature allows you to host a conference call whenever you want. Meeting participants can join a conference call using either a cell phone or the Microsoft Teams app

• How do I set up notifications when a file is changed on a Teams site?

  You can notify people via Teams, email, or SMS text message whenever a file is added, changed or deleted to a Teams site.

• How can I access the new meeting experience in Microsoft Teams?

  Microsoft Teams is rolling out a new meeting experience in the desktop client. New features include meetings in pop-out windows, an expanded gallery view of up to 49 webcam feeds, a new location for meeting tools at the top of the screen, and Together Mode, which displays video participants in a virtual lecture hall.

• How to manage notifications in Microsoft Teams

  To silence or manage notifications in Teams, click your profile picture at the top of the app and then click Settings. Click Notifications.Learn more about managing notifications in the Teams desktop, iOS, Android or Windows Phone apps at support.off...

• What is (AT&T) Direct Routing feature in Microsoft Teams, and how do I use it?

  Microsoft Teams now comes with the (AT&T) Direct Routing feature, allowing users who have migrated their telephone to place and receive external calls to and from their Wayne State University telephone numbers via the Teams app installed on their...

• How do I schedule a Microsoft Teams meeting?

  Wayne State users may schedule meetings with Teams users inside and outside of the university. A meeting may be scheduled in Teams or within Outlook (web or desktop client).

• How do I create a team in Microsoft Teams?

  To create a new team, click the Teams logo in the top left corner of the app and then click Add Team at the bottom of your list of existing teams.

• How can I change my video background in Microsoft Teams?

  Microsoft Teams allows you to change your background during a video conference.

Wayne Connect

• How do I migrate files from DropBox to OneDrive for Business?

  Follow the steps below to migrate files you have in a DropBox account to your OneDrive for Business account within Wayne Connect. Download the OneDrive for Business desktop application at onedrive.live.com/about/en-us/download/; A new folder will ap...

• How can I find a person's Wayne State email address?

  Wayne Connect and the Wayne State University Online Directory work together. Fellow students, faculty and staff may search for full names, job titles and email addresses in the Online Directory. Follow the steps below to search the WSU Online Directo...

• Why won't my OneNote file sync on my phone?

  There are a few reasons why OneNote files will not properly sync, but if you are experiencing issues syncing with the OneNote iOS or Android app, it is most likely due to a password change. When you update your AccessID password, the OneNote app may ...

• How do I mark attendance as optional in a meeting invite?

  Wayne Connect offers calendaring which can be used to easily manage and schedule meetings with other users. Follow the steps below to mark attendance as optional in a calendar event invite. Create a new calendar event by clicking the arrow next to N...

• How do I create a new calendar in Office 365?

  Follow the steps below to create a new Microsoft calendar. Log in to Wayne Connect at connect.wayne.edu with your AccessID and password.Open Outlook.Click Calendar at the bottom of your Outlook inbox. Click Add calendar below the monthly calendar o...

• What training is available for Office 365?

  C&IT now offers training sessions for select Office 365 topics. Training sessions are open on a departmental basis; there are no individual or open sessions available at this time. Anyone may set up a training session for their department or grou...

• How do I turn off email forwarding?

  Follow the steps below to turn off email forwarding to an external email address.1. Log in to Academica with your AccessID and password.2. Click the Settings icon.3. Click Account Management. 4. Click Mail Forwarding in the menu. 5. Delete your forw...

• How do I use my firstname.lastname email address?

  The firstname.lastname email address is a unique option that has been automatically assigned to each person at Wayne State University. It consists of your legal first name, a period and your legal last name (e.g.,john.doe@wayne.edu). If more than one...

• Can I forward my WSU email to an external email address?

  Wayne State University students and employees may choose to forward their Wayne Connect email to a different email provider, but it is understood that the choice is done at the user's own risk. In the past, forwarding Wayne Connect email has disrupte...

• How do I get help for a non-supported email program?

  The C&IT Help Desk supports Outlook web, desktop, and mobile apps for use with Wayne State email. The C&IT Help Desk recommends using the Office365 web-based interface at connect.wayne.edu. If you prefer to use a desktop program, then we reco...

• What are the settings to search the WSU Directory from my computer?

  Use the following settings to search the Wayne State University Directory from a desktop program (e.g., Address Book on the Mac, Outlook on Windows). Directory server: directory.wayne.eduSearch base: dc=wayne,dc=eduPort: 389 Sample:

• How can I create an HTML-formatted email in Wayne Connect?

  Follow the steps below to create an HTML-formatted email in Wayne Connect. 1. Write and format your message in an HTML format. Use a WYSIWYG tool or your own html. Copy the finished message as it will be displayed (do not copy the source code). 2. A...

• What is my cell phone's email address?

  The following are email address formats for popular cell phone providers. AT&T: 10digitnumber@txt.att.net MetroPCS: 10digitnumber@mymetropcs.com Sprint: 10digitphonenumber@messaging.sprintpcs.com T-Mobile: 10digitphonenumber@tmomail.net Verizon: ...

• Can Wayne State students continue receiving their WSU email after they graduate?

  All Wayne State University graduates receive access to their AccessID email account (e.g., xy6789@wayne.edu) and email forwarding for life. This includes medical students. Follow the steps below to set up Wayne Connect forwarding.1. Log in to Academ...

• How do I use the Global Address List (GAL)?

  The Global Address List (GAL) includes the email addresses of all Wayne State University employees, faculty and staff with email access. Students may request to remove their information from public listings. Automatic address completion The autocompl...

• How do I set up my Wayne Connect email in Outlook?

  Follow the steps below to set up a Wayne State Microsoft account in Outlook on Windows. Please make sure that your account is configured with multi-factor authentication first.1. Open Outlook on your PC. You will be asked if you want to set up Outloo...

• How do I recover deleted items or email in Wayne Connect in my web browser?

  Find full information on how to recover deleted email, calendar appointments, contacts, tasks and folders at support.office.com.

• Can I access a simpler version of Wayne Connect?

  Wayne Connect is a fully-featured webmail client with additional support for calendars, contacts, and even document sharing and editing. If you prefer a simpler version or require a version that works with older web browsers or with certain tools (li...

• How do I create a rule to filter incoming email to a Wayne Connect account in my web browser?

  Find a full overview of filters and rules in Wayne Connect at go.wayne.edu/outlookfiltersandrules.

• How do I create a signature for my outgoing Wayne Connect email in my web browser?

  Find a full overview of creating and formatting an email signature in Wayne Connect in your browser (the Outlook web application) at support.microsoft.com. Microsoft also offers information on how to create a signature in the Outlook Desktop applicat...

• Where can I get help with Wayne Connect email?

  There are many ways to get support for Wayne Connect.Read how-to's and articles on the C&IT Knowledge Base at tech.wayne.edu/kb/communication-collaboration/wayne-connect.Learn all about Microsoft's products (how-tos, features and more) at support...

• How do I customize Wayne Connect?

  The Wayne Connect web app (connect.wayne.edu) has a wide variety of options to customize your inbox, email, calendars and more. The best resource to use to manage these options is support.office.com. This site is regularly updated and will be the fir...

• How do I set up my Wayne State email on my macOS X computer?

  Mac users looking for a desktop mail client may choose between Apple Mail (which comes pre-installed on every Mac) or Outlook for macOS. Follow the steps below to set up your Wayne State email account on your Mac. Make sure multi-factor authenticatio...

• How do I share my email or calendar with another user?

  Wayne Connect allows you to share any email folder (including your inbox) and/or your calendar with any other user. Follow the steps below to setup a share within Wayne Connect in your web browser, available at connect.wayne.edu.How to share a folder...

• How do I create a distribution/contact list?

  A distribution list allows users to send emails to a predetermined list of recipients. Follow the steps below to create a distribution list in Wayne Connect.1. Log in to Wayne Connect with your AccessID and password at connect.wayne.edu.2. Click All ...

• How do I search for emails in Wayne Connect?

  Wayne Connect includes powerful search tools that can be used to find a specific email in your inbox or other folders. Follow the steps below to perform a simple or advanced search.Simple searchYou may perform a simple search by typing one or more cr...

• What is OneDrive for Business and how do I access it?

  OneDrive for Business allows users to create and share documents and instantly access them at any time and in any place. Wayne State University students and employees may access OneDrive from Wayne Connect in a web browser, on a computer, and on a m...

• How do I set a "reply-to" address for an email?

  Users of Outlook for Windows computers have the option to choose a custom reply-to address for an email. Follow the steps below to create a custom reply-to address. In the Outlook program on your computer (the desktop version, not web browser), choo...

• How do I send and receive encrypted email messages at Wayne State?

  Wayne State email has the ability to send encrypted messages. Just add #secure to the Subject line of your outgoing email message. The body of your email message will be encrypted. The rest of the Subject line is not encrypted, so do not include any...

• What are the best ways to reduce junk mail?

  Wayne State University C&IT is always working with Microsoft to increase security and limit the amount of spam and phishing emails that reach your inbox in Wayne Connect.UnsubscribeUnsubscribe from any promotional emails you do not wish to receiv...

• What is Delve?

  The Delve app in Wayne Connect is a tool that allows users to find other Wayne State University students or employees and documents that have already been shared. To do this, Delve uses information from the WSU directory -- like which employees work ...

• How do I change my outgoing email address on a new message?

  By default, all users have the ability to send an email as any of their alias addresses in Wayne Connect. Follow the steps below to change the outgoing address in an email message.1. Click New to create a new message.2. Click the ... button.3. Select...

• What should I do if I get an error message when uploading files to OneDrive?

  You may receive one of a few error messages when attempting to upload files to OneDrive for Business in Office 365 (Wayne Connect). These errors include: OneDrive can't upload this fileA file with this name already existsSorry, OneDrive can't upload...

• How do I facilitate a hybrid meeting?

  A meeting is considered hybrid when some participants join remotely while others gather in person. A meeting with at least one remote participant is a hybrid meeting.

• How do I access my inbox after logging in to Wayne Connect?

  Wayne Connect is Wayne State University's email, calendar and collaboration tool. This tool, a branding of Microsoft Office online, offers multiple apps. Because of this, you will be taken to the Office 365 home page (not your email inbox) upon initi...

• How can I set my preferred Wayne State email address?

  Every person with Wayne State University email access has the option to use three different email addresses. WSU strongly recommends the use of either the firstname.lastname email address or a custom Email Name. Emails sent to any of the addresses wi...

• How do I create and use a custom Email Name?

  Wayne State University allows users to create an email name, which is a custom email address that may be used as an alternate to your AccessID or firstname.lastname address. For example, if your AccessID is xy6789, your name is Jonathan Doe and you c...

• How do I forward my WSU email to an external email address?

  Follow the steps below to forward your Wayne Connect email to an external email address. 1. Log in to Academica and click Account Management in the Settings menu. This will open a new tab. 2. In the Account Management window, click Set or Change ...

• How can I access Wayne Connect?

  Wayne Connect may be accessed in multiple ways. Outlook Web Application: Fully-featured webmail and calendaring and the easiest method for most users.Microsoft Outlook desktop applicationMobile apps: For iOS, Android, and Windows Phone (built-in).Exc...

• How do I set up my Wayne State email on my iPhone, iPad, etc.?

  Instructions to setup your iOS device to sync email, contacts, and calendars.

• How do I set up my Android device to synchronize to Wayne Connect using Microsoft Exchange ActiveSync?

  If you have an Android device running Android 10 or higher, you may configure it to synchronize your Wayne State email, contacts, and calendar using Microsoft Exchange ActiveSync. If you experience difficulties with the method below, try the free Mic...

• How do I set up my Wayne State email on my computer or device?

  Check out our step-by-step guides for iOS, Android, Mac, PC, and more!