Training
C&IT offers employee IT training via synchronous online sessions, self-service webinars, and other online resources. Trainers are available for tool consultations and custom workshops.
Contact training team Submit training request
Synchronous sessions
Virtual training sessions for employees are available every semester, with topic and scheduling changes made based on attendee feedback.
| Session title | Description |
|---|---|
| Microsoft 365 basics | Microsoft 365 Basics covers the Wayne State email, free/busy scheduling, and collaboration system. By the end of this session, you will be able to effectively manage your email and calendar and navigate to the different Microsoft 365 applications—Word Online, PowerPoint Online, Excel Online, and OneDrive. |
| Advanced collaboration and productivity with Microsoft Teams | Boost your productivity and collaboration skills as we introduce some of the advanced features in Microsoft Teams with this newly crafted session. We’ll start by covering channel fundaments, and shift focus to maximizing productivity by learning how to seamlessly integrate Teams with other Microsoft 365 and third-party apps. To wrap things up, we’ll introduce task automation for efficient workflow management. |
| Microsoft Forms | Microsoft Forms is an online survey tool available with the Wayne State enterprise Microsoft 365 license. Join us for this training to learn how to create, collaborate, and distribute surveys. |
Videos
Consultations and workshops
Work with our training team to schedule a consultation and identify tools and processes to support your existing business needs and improve workflow. Schedule a consultation to identify your needs and options, and if needed, work with our trainers to develop a workshop tailored to your teams needs. Recommendations include but are not limited to the following toolsets.
| System/service | Description | Resources |
|---|---|---|
| Microsoft Forms/Power Automate | Microsoft Forms is an online survey creator and part of the WSU enterprise Microsoft 365 license. Microsoft Power Automate (previously Flow) is a platform that allows automation or reoccurring tasks. |
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| Dynamic Forms | Make real-time changes to your forms based on user input, save customers' progress so they can finish later, on any device, and pre-populate data to reduce errors. Better experience and better data. Digital forms are a great step toward your paperless office, but don't let digital progress frustrate your customers. | |
| Qualtrics | Qualtrics is a robust online survey tool used primarily for research. | |
| Dropbox Sign | A secure tool used for storing and signing documents or PDFs. |