Qualtrics

The Qualtrics Research Suite is a user-friendly, feature rich, web-based survey tool which allows users to build, distribute and analyze online surveys, collaborate in real-time and export data in multiple formats. Wayne State University students, faculty and staff may access Qualtrics. Wayne State offers three different user levels: kb.wayne.edu/282556. Learn more about Qualtrics at qualtrics.com/academic-support.

Request forms:

Increased User Permissions Form     Group Request Form     Transfer Survey Form

Qualtrics

  • What is Qualtrics?

    Qualtrics CoreXM Survey Software is a user-friendly, feature rich, web-based survey tool which allows users to build, distribute and analyze online surveys, collaborate in real-time and export data in multiple formats. Key featuresDesign survey flow ...

  • How is my Qualtrics data backed up and how is it kept secure?

    Qualtrics CoreXM Survey Software is an online subscription service. Survey data is maintained by Qualtrics, not by Wayne State University. Qualtrics securely backs up both surveys and responses. For more info, read the Qualtrics security statement at...

  • How do I use the File Upload feature in Qualtrics?

    The Qualtrics File Upload feature allows respondents to upload a file along with their survey response. This question type allows surveyors to collect data that may not be available through standard surveying, like collecting resumes and other import...

  • What do I do if I get an error message in Qualtrics?

    If you receive an error message when logging in to Qualtrics, check the Qualtrics Application Status Page at qualtrics.com/status to confirm whether the error is a system wide outage. Wayne State's Qualtrics service is hosted in the AZ1 region. If yo...

  • What is the Qualtrics API and how do I use it?

    The Qualtrics Application Programming Interface (API) allows you to automate repetitive processes within the application. API can be used to automate accounts and contact lists, and to move information in and out of Qualtrics. Learn more about the Qu...

  • What are the Qualtrics user types?

    Wayne State University has established three levels of Qualtrics users. As normal practice, students are assigned to Level 1, non-faculty employees are assigned to Level 2, and faculty are assigned to Level 3. Level 1: 25 active surveys, 500 question...

  • What is the Qualtrics Product Roadmap?

    The Qualtrics Product Roadmap displays all of the features currently being planned or developed by Qualtrics. It includes a history of product updates, and a link where you can suggest new features. Find the Product Roadmap at qualtrics.com/product-r...

  • How do I create an account for Qualtrics?

    Follow the steps below to create a new Qualtrics account that is affiliated with Wayne State: 1. If you already have a Qualtrics account at another institution and you want to transfer your surveys to Wayne State, stop and follow the steps here. 2. ...

  • How do I transfer an existing Qualtrics account?

    If you have a Qualtrics account that is associated with a different institution and you can still access that account, you can transfer your surveys to a Wayne State Qualtrics account: 1. Visit waynestate.qualtrics.com. 2. Enter your WSU AccessID an...

  • How do I collaborate with another Qualtrics user outside of Wayne State?

    Wayne State University users may collaborate with another Qualtrics user at another organization if both users have permissions to allow collaboration outside the organization. Follow the steps below to collaborate on or share a survey with a non-Wa...

  • I just received a survey from qualtrics.surveys@wayne.edu, is it legitimate?

    Survey invitations generated by Wayne State University's Qualtrics accounts come from qualtrics.surveys@wayne.edu by default. This is a static email address and emails sent from it are secure and may be trusted. Better yet, you can use your @wayne.e...

  • How do I collaborate with another Qualtrics user within Wayne State?

    Users may collaborate on a survey with others within Wayne State University who have a Qualtrics account. Follow the steps below to collaborate on or share a survey with another WSU user in Qualtrics Insight. The other user must already have a Qualtr...

  • What is a Qualtrics User Group?

    You may wish to use a Qualtrics User Group if you regularly collaborate with the same set of users. Create a group using this form. User Group featuresShare a Contact List with a groupShare message drafts, graphics and other library itemsGroup member...

  • How do I share library items with a Qualtrics group?

    Once an administrator has created your Qualtrics Group, you may create, copy or move items into the Group Library. Follow the steps below to share library items within the Qualtrics Research Suite. How to copy an Invitation Message to a Group Library...

  • How do I send a Qualtrics email to a large audience?

    There are two ways to send surveys in the Qualtrics platform. You may send surveys via a contact list in Qualtrics or by sending an anonymous link to a LISTSERV list in your Wayne Connect email. Contact list: Contact lists were called Panels in the p...

  • How can I contact Qualtrics support?

    Qualtrics offers three ways to get product support: through chat, email, or a phone call.

  • How do I send a Qualtrics survey from my @wayne.edu email address?

    Qualtrics allows you to send from Wayne State University email addresses. When sending personalized survey invitations to a Contact list via the Survey Mailer, the From Address, From Name, and Reply-To Email will be populated by default. You can cha...

  • What is the Qualtrics Offline App and how do I use it?

    The Qualtrics Offline App allows you to administer surveys on location with a mobile device without an internet connection. When you use the offline app, information is collected on your device and then is later upload to Qualtrics when you reconnect...