Telephone forms

• General Inquiry
• Report an Issue
   
• Voicemail Name change and Password reset
• Voicemail Password reset only
• Voicemail Add or delete mailbox
   
• Change Telephone feature
• Change Caller ID/Name
• Change Auto Attendant
• Change Call Center
• Change Update Location Information
• Change Remove Service Request
   
• Report Spam Calls
   
• Telephone/Cabling Estimate
• Online Bill Access Request
• Construction Project Estimate

Telephone Service Requests

Service Requests for voice (telephone) are submitted using a Telephone Service Request (TSR) Form. The following requests require approval from an authorized department designee. Follow the instructions below to request these services. 

• Add Service: New phone equipment, phone line or jack.*
• Account Number Change: Change account number for telephone billing.

Complete the appropriate form above, select Continue, then print the TSR form from the resulting web page. For these services to be processed, you must:

1. Obtain authorized department designee signature.
2. Scan the signed form and email it as a PDF attachment to tsr@wayne.edu. School of Medicine forms must be signed and emailed to financeapprovals@med.wayne.edu for approval before sending to C&IT.