New Student Technology
Our Help Desk support staff can help you access IT systems and services and even help answer your questions regarding other university resourcesso you can contact us regarding anything and everything Wayne State!
Learn more about the services provided at our Help Desk including device repairs, software discounts, and where to find our walk-in service center at tech.wayne.edu/helpdesk.
Call us at 313-577-4357
Email us at firstname.lastname@example.org
Follow us on Twitter @WayneStateCIT
Getting started with student technology
Use the resources below to get started with your student account and begin your journey at Wayne State.
Your AccessID and password
Your AccessID is used as your username to access Wayne State IT systems and services, including your email and online courses. Every student has a unique AccessID made up of two letters and four numbers (e.g. xy6789). Find your AccessID printed on your OneCard.
AccessID password: Once you are accepted to Wayne State, you'll recieve your AccessID and a temporary password in an email from email@example.com. Together, your AccessID and this password will be your credentials for the majority of Wayne State resoursces. Find tips for creating a strong password at tech.wayne.edu/about/strong-password-standard.
Permanent passwords: AccessID passwords must be changed reguarly to remain secure, but you can avoid having to do this by creating a longer permanant password. To be permanent, a password must be at least 14 characters long, include at least one special character, and cannot contain your AccessID, name, or date of birth.
Account management: Change your password, set a recovery email address (so you can reset your password when you forget it without calling us), and more at webmail.wayne.edu/am/.
Wayne State uses two-factor authentication (2FA) to add a second layer of security to student accounts. Verifying your identity using a second factor (like your phone or other mobile devices) prevents anyone but you from logging in to your account, even if they know your password. You'll be prompted to set up 2fa upon upon your first log in to Academica. Learn more about 2fa at Wayne State at tech.wayne.edu/2fa.
Wi-Fi and internet
Wayne State students have access to multiple internet networks based on the intended use.
- WSU-SECURE: Always log in to this encrypted connection with your AccessID and password. Never log in on devices for friends or family.
- WSU-LIMITED: Students in campus residences can registers smart devices and gaming devices to this safe network by following the instructions at kb.wayne.edu/802.
- WSU-PUBLIC: This network is intended for friends and family while they're visiting campus.
Academica (student portal)
Academica is Wayne State's single-sign-on self-service portal, providing secure access to most Wayne State systems and services. This includes your financial aid information, final grades, tax documents, and more. It also has a built-in discussion board to connect you with other students.
For more information on Academica's features, visit our Knowledge Base.
Canvas (online courses)
Nearly all of your classes will have an online component on Canvas, Wayne State's web-based learning management system. Access Canvas using your AccessID and password at canvas.wayne.edu.
Customize your notification settings so you never miss important updates from your instructors Download the Canvas Student App for free
Email and FREE Microsoft Office
This also means all currently enrolled Wayne State students get a free download of Microsoft Office for use on their personal devices. Find full details at go.wayne.edu/office.
Wayne State Alerts (emergency messaging)
Be the first to know about campus closures or emergency situations—sign up for Wayne State Alerts at alerts.wayne.edu and opt-in to receive emergency text messages. All students recieve these notifications via email automatically. Friends, family, and community members without an AccessID can sign up for Wayne State Alerts by texting WAYNESTATEALERT to 77295.
Wayne Sate mobile app
Wayne State Mobile features maps, news and weather, parking availability, campus dining and so much more. Once you log in to the app, you'll have full mobile access to your email, calendar, grades, and OneCard balance.