Remote Faculty Technology
The following guidelines are designed to support remote technology for Wayne State faculty.
- For support with Canvas, please contact the Learning Management System Support team at email@example.com or 313-577-9457.
- If you have questions regarding remote learning or working, please contact the C&IT Help Desk at 313-577-4357 or firstname.lastname@example.org.
- To request support with physical campus technology, please visit the Campus and Classroom Technology Support (CCTS) page to submit a ticket.
- Follow us on Twitter @WayneStateCIT for instant updates.
- C&IT has partnered with the Office for Teaching & Learning to create the Teach Anywhere toolkit. Our shared goal is to support faculty in making decisions and taking action to transition their courses to online or remote formats as smoothly as possible.
- If you are using personal devices to access Wayne State technology systems and services, please makes sure your operating system is up to date. These updates include security patches that protect both you and the Wayne State community at large.
Teaching scenario recommendations
- View our guidelines and recommendations for different teaching scenarios: 2021 Fall Teaching Scenario Recommendations [PDF]
Computers and internet
- University-Owned Laptops
Wayne State C&IT recommends using provided machines for all university-related business.
Your secure home internet connection is strongly preferred. If you must use a public Wi-Fi network (e.g. public library or coffee shop), be sure to use the Wayne State VPN.
- Wayne State VPN
This program is only required when using your personally-owned computer to access STARS, Banner, or Cognos from an off-campus Internet connection. You'll also need Duo Two-Factor Authentication app (see below).
- Access to Academica, Canvas, and Office 365 does not require a VPN connection.
- The VPN is a limited resource; use it only when you need to, and disconnect when you are done.
- View setup instructions at https://tech.wayne.edu/kb/security/wsu-virtual-private-network/500212.
- A VPN connection will not be needed if your university-owned laptop is managed by C&IT DeskTech.
- Duo Two-Factor Authentication
Employees need to make sure the Duo Two-Factor Authentication app is installed and set to use the Push Notification with their cellphones.
- View setup instructions at tech.wayne.edu/kb/security/two-factor-authentication/160520.
- Find out how to change your Duo settings at https://tech.wayne.edu/kb/security/two-factor-authentication/238839.
- Remote Desktop
Communication and file sharing
- Microsoft Office
Students (and most Wayne State employees) may download up to five free copies of Microsoft Office, which includes Word, PowerPoint, Excel and more. View download instructions at tech.wayne.edu/kb/help-support/cit-help-desk/77651.
- Microsoft Teams
Teams is a communication and collaboration tool included with Office 365. Chat, call, have meetings, and share files or your screen from your phone or computer. Find more information at tech.wayne.edu/kb/communication-collaboration/instant-messaging/500197.
- Microsoft OneDrive Sync your files and access them remotely using the setup instructions at tech.wayne.edu/kb/communication-collaboration/wayne-connect/154658.
- Zoom Zoom is a web conferencing tool that makes it easy to collaborate using video chat and desktop sharing. Zoom will replace BigBlueButton for online classes. Licenses are now available for faculty to give lectures, create breakout rooms, hold office hours and other events. Meetings can have up to 300 participants and last up to 24 hours. Learn how to activate your license at kb.wayne.edu.